TeamViewer is a leading global technology company that provides a connectivity platform to remotely access, control, manage, monitor, and repair devices of any kind – from laptops and mobile phones to industrial machines and robots. Within the first year of implementing the solution, the customer recorded more than 20,000 remote support calls with a remarkable time-to-resolution of as little as 40 minutes, ultimately receiving overwhelmingly positive feedback from the auto company's technicians worldwide.įor more information about TeamViewer and its solutions, please visit us at TeamViewer Frontline empowers technicians with instant access to vehicle experts so the technicians can make repairs faster and minimize impacts on the car owners. To demonstrate its excellence in the automotive industry in particular, TeamViewer highlighted the results of its work with one of the world's largest auto manufacturers, which operates over 7,500 dealerships globally. TeamViewer Frontline customers have experienced as much as a 40% faster inspection time, a 20% reduction in changeover time, and an astounding 90% decrease in rework. By leveraging cutting-edge wearable computing technologies, TeamViewer Frontline provides workers with the digital tools they need to significantly accelerate processes, reduce error rates, improve quality, and ensure cost savings. TeamViewer Frontline is a fully integrated AR solution that was developed to address the significant digitalization gap faced by 80% of frontline workers in industrial environments like warehouses or shop floors.
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